Notes on this page:
General notes:
Michael Chaney AO
During 2010, cash earnings and asset quality improved while there was substantial investment in our businesses, particularly in Australia. Initiatives that helped to build talent, culture and reputation were progressed and strong balance sheet settings were maintained.
Cameron Clyne
I am very pleased with our progress in 2010 and where we are going as an organisation. Economic risk and market volatility were well managed, and renewed revenue momentum in our core Australian banking franchise reflects the work we have been undertaking to lift NAB’s customer satisfaction, reputation and staff engagement.
CORPORATE RESPONSIBILITY
OUR APPROACH TO CR
In 2010 we have combined our financial and corporate responsibility reporting into one document, the Annual Review. It's written for all our stakeholders because it’s clear that the success and sustainability of our business depends on doing the right thing by many.
For more information on our approach to CR, watch a video we’ve created or read more here
