2009 Corporate Responsibility Review
How to read this report
This report outlines our Corporate Responsibility (CR) performance in the four key geographies in which the majority of our operations are located – Australia, New Zealand (NZ), the United Kingdom (UK) and the United States (US). This is the first year we have reported on our US operations, and while we have included them wherever possible this report does not comprehensively address our CR performance in the US. The Group has operations in Asia associated with our wholesale business, previously known as nabCapital, however they are not included in this report given their limited scope. References to 'NAB' are to National Australia Bank Limited ABN 12 004 044 937. The 'Group' refers to NAB and its controlled entities across the above regions.
The body of this report is split into five sections in line with our CR Framework, and is available online at www.nabgroup.com, where additional detailed information and a Global Reporting Initiative (GRI) index can be found. It forms part of our broader annual reporting along with our Shareholder Review and Annual Financial Review.
'2009' refers to the period from 1 October 2008 to 30 September 2009. The report is based on this period with the exception of the Environment section which is for the year ended 30 June 2009. In
past years community data was reported to the year ended 30 June, but this has now been brought into line with our Group financial reporting period. For this year alone UK volunteering data is for the year ending 30 June 2009.
All currency amounts are expressed in Australian dollars unless otherwise stated.
Comparisons are versus 2008 data unless otherwise stated.
Acquisitions made by the Group in late 2009, including Aviva Australia Holdings Ltd, Challenger Mortgage Management Holdings Pty Ltd and the Goldman Sachs JB Were strategic alliance are not covered in the scope of this report.
Forward looking statements like those in the 'What's Next' columns are targets or goals which are subject to external influences and may not be met.
