2009 Corporate Responsibility Review
Being a good employer
PEOPLE
Investing in the skills and capabilities of our employees
Summary of the year
2009 has been a year of change for our people. Against the backdrop of the global financial crisis and its challenges to stability and security, NAB has welcomed a new CEO, established a new Group Executive leadership team, and outlined a new business strategy.
Throughout the past 12 months we've focused on supporting our people through this period of change. We know that engaged, diverse and capable employees are the key to our success.
To help our people reach their potential we launched our new business school, The Academy, and we've continued to invest in leadership programs such as the UK's Leading for Growth Program, BNZ's Personal Leadership Program, and a range of leadership and development opportunities in Australia.
We negotiated an Enterprise Agreement in Australia to provide both certainty and flexibility for our people. To date, NAB is the only major Australian bank to undertake such negotiations.
We improved our performance and rewards framework by strengthening our scorecard development and cascade process, ensuring accountability is appropriately aligned to deliver the business strategy. We also incorporated risk management principles and measures to assure performance over the longer-term.
We increased our focus on engagement, working with our employees to articulate the shared beliefs that inspire, motivate and guide us.
This work is part of our goal to build a unique and differentiated culture that acknowledges and encourages the way we work as well as the results we produce. To measure progress we will conduct an Employee Opinion Survey in early 2010.
Championing this shared belief through 2010 and beyond will continue the transformation of our culture, sharpen our competitive advantage and enable us to reach our full potential.
